Interview with Neal Mohan

CEO of YouTube

by Colin and Samir2023-10-09

Neal Mohan

Colin and Samir, creators who’ve navigated YouTube’s evolving landscape since 2010, recently sat down with YouTube’s CEO, Neal Mohan, for a candid, hour-long conversation. From discussing the monumental personal significance of the interview – Samir, a fellow Indian-American, reflecting on explaining his "confusing" career choice to his parents – to diving deep into the platform's future, the interview offered a rare glimpse into the mind of the man steering the YouTube ship. They covered everything from the impact of Shorts and AI to the future of creator monetization and community building.

Neal Mohan's Journey: From Ad-Tech to YouTube CEO

The conversation kicked off with a personal touch, as Samir shared the pride his Indian parents felt seeing him interview the CEO of YouTube, a role Neal Mohan himself holds with a similar background. Mohan revealed his deep-rooted connection to YouTube, predating even Google's acquisition. He was an early partner at DoubleClick, responsible for monetizing YouTube's explosive growth as far back as 2007. This journey culminated in 2015 when he joined YouTube as Chief Product Officer, then taking the helm as CEO.

Mohan attributed his unique qualifications to a blend of his upbringing and passion. Growing up as one of two Indian kids in his Michigan school district, he developed an "outsider's perspective" that fostered a connection to storytelling. Coupled with his lifelong fascination with technology – even running his own software company in high school – he sees YouTube as the perfect marriage of these two passions. "The dream for me is like putting those two things together," he shared, "and I couldn't think of anything that is the perfect encapsulation of that more than YouTube."

Key Learnings:

  • Neal Mohan's relationship with YouTube spans back to 2007, originally focusing on monetization infrastructure.
  • His career path involved leading advertising products at Google before transitioning to YouTube's product side.
  • A blend of an "outsider's perspective," a passion for storytelling, and a deep understanding of technology underpins his leadership.

Shorts: Monetization, Growth, and Content ID Challenges

The conversation naturally turned to Shorts, perhaps the most substantial change to YouTube's ecosystem in recent years. Colin and Samir expressed their mixed feelings: Shorts brought them significant growth in 2022, but also raised concerns about subscriber quality and the challenges of monetizing short-form content at the same scale as long-form. Mohan acknowledged these concerns, stating, "we really still are in the very early days of that journey in terms of Shorts and Shorts monetization in particular."

He emphasized YouTube's commitment to being a multi-format platform, giving creators the tools to succeed regardless of their chosen format. Mohan firmly believes in a robust, scalable revenue share model over temporary funds, explaining, "a fund was a way for us to sort of get things off the ground in the near term but funds are not scalable and I don't think funds show long-term commitment." He pointed to impressive growth, with Shorts surpassing 70 billion daily views, and creator payouts increasing every month since the revenue share model launched. Colin and Samir also highlighted a pressing issue: the lack of effective Content ID for derivative Shorts content, where creators download and re-edit their videos without using the official remix tool, a problem Mohan promised to "noodle on."

Key Insights:

  • YouTube is committed to a multi-format future, supporting long-form, short-form, live, and podcasting.
  • Shorts monetization is in its early stages but growing rapidly, with creator payouts increasing monthly.
  • YouTube prioritizes a scalable, transparent revenue share model for Shorts over temporary creator funds.
  • The platform is actively exploring enhancements to Content ID, particularly for derivative short-form content and voice recognition.

AI: Enhancing Human Creativity Amidst Deepfake Concerns

The discussion of Content ID naturally led to AI, a topic of growing importance for creators. Mohan expressed a strong optimistic view, believing AI will be a "net positive and probably a net really big positive for our creator ecosystem." He sees AI primarily as a tool to enhance human creativity, offering capabilities like background changes, video enhancements, or generating new content from text prompts. "I firmly believe that there's never going to be a replacement of that probably in the world but certainly on YouTube like people want to connect with you... there is no replication for the fact that it's coming from you," he asserted, reinforcing YouTube’s core belief in human connection.

However, Colin and Samir quickly brought up the very real challenges, sharing a chilling experience where their voices were cloned and deepfaked to promote an online casino scam featuring MrBeast. This highlighted concerns about creator rights and the proliferation of misinformation. Colin voiced a common fear within the creator community: "I get concerned when I think about if there is an influx of semi-autonomous content and it perhaps floods YouTube." Mohan acknowledged these challenges, emphasizing YouTube's commitment to tackling deepfakes and misinformation, while still betting on the unique human element to rise above.

Key Challenges & Opportunities:

  • AI is viewed as a powerful tool to enhance creator workflows and offer new audience engagement experiences (e.g., quizzing on educational content).
  • Significant challenges include protecting creator rights (name, image, likeness) and combating deepfakes and misinformation.
  • YouTube's philosophy remains rooted in the irreplaceable value of human connection and authentic storytelling.
  • The potential "flooding" of YouTube with semi-autonomous content is a concern for creators.

Fostering Connection and Community on YouTube

Colin and Samir probed Mohan on the essence of "connection" and "depth" with an audience, metrics they prioritize over raw subscriber counts. Mohan agreed that connection is central, varying across creator types and formats, from short-form depth to long-form conversations. He clarified that subscribers are still part of the mix, but ultimately, it’s about producing engaging and relevant content.

The conversation shifted to community tools, with Colin and Samir advocating for more robust on-platform solutions, lamenting the need to use off-platform tools like Discord and newsletters to foster deeper engagement. While Mohan acknowledged the feedback and YouTube’s investment in shopping and memberships, he also embraced creators building businesses off-platform. "It comes back to me about YouTube needs to ultimately needs to feel like your home and needs to continue to feel like your home," he explained, suggesting that as long as YouTube is the primary audience-building hub, off-platform monetization is a positive, extending the creator ecosystem. He also teased future integrations between live sports (like the NFL Sunday Ticket deal) and core YouTube content, further enriching the platform's diverse offerings.

Key Practices:

  • Measuring "connection" varies by creator, with watch time and returning viewers often better indicators of depth than subscriber counts.
  • YouTube is actively investing in on-platform shopping and membership features to retain more creator monetization within the ecosystem.
  • The platform supports creators leveraging YouTube as a "home base" to build off-platform businesses, viewing it as beneficial for the broader creator economy.
  • Future plans include deeper integration of live sports content with the YouTube creator ecosystem, leveraging multi-view and fan engagement.

"It comes back to me about YouTube needs to ultimately needs to feel like your home and needs to continue to feel like your home." - Neal Mohan